Executive Summary
O'Reilly Model Products (OMP), an Australian importer and distributor of Radio Control goods, replaced a custom-built warehouse system with eveXso WMS integrated to MYOB Acumatica (Advanced). The transition eliminated paper-based picking across a 22,000-SKU catalogue, reduced picking errors through barcode scanning, and enabled seamless multi-carrier freight integration via API — all without disrupting order fulfilment during go-live.
At a Glance
The Challenge: A System Built on One Person's Knowledge
OMP imports and distributes Radio Control goods to wholesale and retail customers across Australia. With a catalogue spanning 22,000 SKUs, accurate picking, receipting, and freight management are essential to maintaining service levels and keeping margins intact.
For years, OMP ran on a warehouse system built internally by a staff member — one who was also available to troubleshoot, adjust, and develop the system in real time. It worked, but only as long as that person was there. When that staff member left the company, the limitations of the setup became apparent.
The "Before" State
- No Scalability: Built for the business as it was, not the business it was becoming, the custom solution had no meaningful development pathway.
- Website Integration Blocked: Connecting the warehouse system to OMP's e-commerce platform would have required a costly and disruptive software overhaul.
- Orders Running on Paper: Pick slips were printed and handed to warehouse staff, who physically ticked items off hard copy. No digital audit trail, no real-time inventory update, and no way to catch errors before they left the warehouse.
- Single-Person Dependency, Again: Institutional knowledge was trapped in one system built by one person — a dependency that made operations vulnerable to change.
The Solution: eveXso WMS Integrated with MYOB Acumatica
OMP had recently migrated their ERP from MYOB to MYOB Acumatica (Advanced). When evaluating warehouse management options, eveXso's native integration with MYOB Acumatica made it the practical choice — and critically, the eveXso team could handle the integration directly.
Why eveXso?
eveXso's native integration with MYOB Acumatica meant OMP didn't need to invest in middleware or complex custom connectors. Data flows between warehouse and ERP in real time — and eveXso's open API platform opened the door to multi-carrier freight connectivity that had been structurally blocked under the old system.
ERP-Native Integration
Direct integration between eveXso and MYOB Acumatica — no middleware, no manual re-entry. Warehouse and ERP stay in sync in real time.
Direct Implementation Support
OMP worked directly with the eveXso team throughout the integration, alongside a MYOB Acumatica partner. Hands-on support reduced project risk and kept resolution times short.
API-First Architecture
eveXso's open API enabled OMP to connect a multi-carrier freight agent representing a number of different carriers — a capability that had been out of reach under the old system.
Implementation Snapshot
With 22,000 SKUs to migrate, Tim Paul expected complexity. What he found was the opposite.
"With 22,000 SKUs it was quicker and not as clunky as I expected. Pleasantly surprised."
Tim Paul
O'Reilly Model Products
The integration with MYOB Acumatica did encounter some initial issues, which were resolved through the eveXso support team before the receipting process was fully streamlined. Barcode scanning was introduced for picking — a change that required some initial configuration to get right, but one that paid dividends in accuracy.
From the Warehouse Floor: Hardware Setup Matters
Tim notes that barcode scanner setup is worth getting right from day one. In a dusty warehouse environment, gun handles and manufacturer-recommended docking stations underperformed. His recommendation:
- Individual charging cords per device
- Multi-USB charging hub
- Hard rubber protective cases
- Screen protector plastics
These are the kinds of real-world details that don't appear in a vendor's setup guide — but matter enormously in daily operations.
What Changed After eveXso?
1. Fewer Picking Errors
Barcode scanning replaced paper tick-sheets for picking. While implementing scanning required fine-tuning the correct barcode reading settings, the shift to scan-to-confirm picking directly reduced the mispicks that are endemic to manual, paper-based workflows.
2. Faster Receipting
Once the MYOB Acumatica integration stabilised, the receipting process became noticeably faster. Goods received in the warehouse are now updated in MYOB Acumatica without the manual re-entry that previously created lag between physical stock and system records.
3. Multi-Carrier Freight Integration via API
OMP was able to onboard a freight agent representing multiple carriers and connect them to the eveXso system via API. This kind of integration had previously been out of reach. It is now a live, functioning part of OMP's dispatch workflow.
4. A Foundation for Growth
The website integration that was previously impossible is now achievable. eveXso's API-native architecture means OMP can connect e-commerce channels, additional carriers, or other platforms without rebuilding their warehouse stack.
Before eveXso
- Paper pick-slips, manual tick-off
- Picking errors unchecked at point of pick
- Receipting manual, lagging behind physical stock
- Single freight carrier, no API integration
- Website integration blocked without a major overhaul
- Operations dependent on one person's knowledge
With eveXso
- Barcode scan-to-confirm picking
- Errors reduced through scan validation
- Faster receipting with real-time ERP update
- Multi-carrier agent integrated via API
- Website integration achievable via eveXso open API
- System-driven, scalable workflows
The Long-Term Value
OMP's shift to eveXso is not just an operational improvement — it is a structural one. The business is no longer dependent on a single person's knowledge or a system that had reached its natural limits. The same API architecture that enabled multi-carrier freight integration can connect future platforms: e-commerce, additional ERPs, third-party logistics providers, or custom tooling.
For a business importing and distributing 22,000 SKUs across wholesale and retail channels in Australia, that flexibility is not a nice-to-have — it is the foundation that makes sustainable growth possible.
How did eveXso solve OMP's reliance on a custom-built system?
By replacing a single-person-dependent warehouse system with a purpose-built WMS integrated natively to MYOB Acumatica, eveXso ensured that operational knowledge lives in the platform — not in any one person. System-driven workflows removed the vulnerability that comes with institutional knowledge walking out the door, and the open API architecture means OMP can grow without ever needing to rebuild their warehouse stack.
