Frequently Asked Questions
Everything you need to know about eveXso Warehouse Management System
General
What is eveXso?
eveXso is a cloud-based Warehouse Management System (WMS) with integrated Transport Management (TMS) and Production Management capabilities. It is designed by warehouse experts with 20+ years of experience and built with an API-first architecture for seamless ERP integration.
Who is eveXso designed for?
eveXso is designed for mid-market manufacturers, distributors, 3PLs, and e-commerce businesses globally. It's ideal for companies that need a modern, scalable WMS with strong integration capabilities.
What makes eveXso different from traditional WMS solutions?
eveXso is API-first with 72+ REST endpoints, serverless cloud architecture for automatic scaling, designed by warehouse operators (not software companies), mobile-first with iOS/Android apps, and enables self-integration by developers with near-zero support tickets post-implementation.
How much does eveXso cost?
eveXso pricing is tailored to your specific needs based on factors like number of users, transaction volume, and required modules (WMS, TMS, Production). Contact us for a customized quote. We offer transparent pricing with no hidden fees.
Is eveXso cloud-based or on-premises?
eveXso is exclusively cloud-based with a serverless architecture running on AWS. This provides automatic scaling, high availability, zero infrastructure management, and access from anywhere with an internet connection.
What devices does eveXso support?
eveXso works on web browsers (Chrome, Firefox, Safari, Edge), iOS devices (iPhone, iPad), Android devices (phones, tablets), Zebra handheld scanners, and any device with a camera for barcode scanning. No special hardware required.
Does eveXso support barcode scanning?
Yes, eveXso supports comprehensive barcode scanning including standard barcodes, QR codes, complex GS1 barcodes, camera-based scanning on any iOS/Android device, and integration with Zebra Technologies professional scanners.
Can I use eveXso for multiple warehouses?
Yes, eveXso supports multi-warehouse operations with centralized inventory visibility, warehouse-specific configurations, inter-warehouse transfers, and consolidated reporting across all locations.
Features & Capabilities
What modules does eveXso offer?
eveXso offers three core modules: Warehouse Management (WMS) for inventory, receiving, picking, packing, shipping; Transport Management (TMS) for delivery scheduling, route optimization, POD capture; and Production Management for manufacturing, assembly, bill of materials.
What picking strategies does eveXso support?
eveXso supports wave picking (batch similar orders), cluster picking (multiple orders simultaneously), zone picking (dedicated warehouse areas), FIFO/FEFO (date-based picking), and multi-level order routing (MLOR) for complex workflows.
Does eveXso support serialized inventory?
Yes, eveXso fully supports serialized inventory tracking with serial number capture at receiving, bin-level serial tracking, serial-specific picking and shipping, and batch/lot number management.
Can eveXso handle dangerous goods?
Yes, eveXso includes dangerous goods management with UN number tracking, hazard classification, storage restrictions, special handling requirements, and compliance reporting.
Does eveXso support custom workflows?
Yes, eveXso provides extensive workflow customization through event-driven scripts (JavaScript), custom forms and fields, configurable picking sequences, flexible approval workflows, and intelligent printing rules.
Integration & Technical
What ERPs does eveXso integrate with?
eveXso integrates with MYOB Acumatica, MYOB EXO, Microsoft Dynamics 365 Business Central, and any ERP system via our REST API. Customers have also built integrations with AS400, SAP, NetSuite, and custom systems.
How long does integration typically take?
With our API-first design, developers can make their first successful API call within 30 minutes. Complete integrations typically take 2-4 weeks for standard ERPs, depending on complexity and data volume.
Do I need a developer to use eveXso?
No, eveXso can be used standalone without ERP integration. However, most customers integrate with their ERP system to synchronize orders, inventory, and customer data. Many customers successfully self-integrate using our developer-friendly API.
How many API endpoints does eveXso provide?
eveXso provides 72+ REST API endpoints across 12 entity types including Inventory, Sales Orders, Purchase Orders, Customers, Suppliers, Warehouse Locations, Shipments, Production Orders, and more.
Is there API documentation available?
Yes, comprehensive API documentation is available including a Quick Start Guide, interactive API Playground, Postman collection with all 72+ endpoints, OpenAPI specification, and code examples for common integrations.
Implementation & Support
How long does implementation take?
Typical implementation timelines: Basic WMS setup (2-3 weeks), with ERP integration (4-6 weeks), with custom workflows (6-8 weeks), full multi-warehouse deployment (8-12 weeks). We provide hands-on support throughout.
Do you offer implementation support?
Yes, implementation support is available through our global partner network including Endeavour Consulting, BusinessHub, Kilimanjaro Consulting, and CloudERP. We also support self-implementation for technical teams worldwide.
What training is provided?
Training includes online video tutorials, live training sessions, comprehensive user documentation, API developer guides, and ongoing support via chat and email.
What kind of support is available after go-live?
Post go-live support includes email and chat support, multi-region support coverage through our global partner network, API troubleshooting assistance, and regular platform updates.
Still Have Questions?
Our team is here to help. Chat with us or schedule a personalized demo.